Operated by principals with a long, rich history in the collectibles field, The Phoenix has been serving comic and card collectors since May of 2005. Since then, it has become an essential international resource for collectibles of all kinds, and a highly-social “hangout hot-spot” for trading card game tournaments and comic book enthusiasts.
Quite simply, the level of demand and inquiries from around the USA and the world reached the point where it became essential to go online to best serve the collector community.
The Phoenix – drawing upon its own huge stock, and via relationships with a wide array third-party sellers – helps you find exactly what you are looking for, at the lowest possible price! We also help you sell your comics and other collectibles through our consignment service.
Most in-stock orders ship USPS Parcel Post the next business day. Orders shipped with the 48 contiguous states should arrive within 2-9 days from the day it ships from our warehouse, depending on your location. Orders placed during a weekend ship the following business day (unless it is a National holiday). Special arrangements for Next Day, Second Day and 3rd Day Select shipping can be made by calling our toll-free number, 1- 877-327-8170. Go to Shipping for details.
Yes. Phoenix uses state-of-the-art security procedures and guarantees that you will not be charged if fraudulent use is made of your credit card because of an order you have placed on this site.
If an item is temporarily unavailable, Phoenix will search its many resources to get it for you. If it is permanently unavailable, we will, where appropriate, suggest alternate selections.
Call our customer service department, toll-free, at 1- 877-327-8170, for personal assistance.
You may cancel an order anytime prior to shipping. Unfortunately, we are not able to cancel an order once it has been shipped.
If you are not satisfied for any reason, you may return any merchandise purchased from Phoenix within 30 days of receipt of your shipment for a full refund or replacement.
We do ship to PO, APO or FPO Boxes, as well as international orders. All orders are payable in U.S. dollars.
We are the owner and operator of this website. We will not sell or share information to any other third parties. The personal information you enter during registration and or during checkout is stored in My Account and is accessible only to you. You can access “My Account” to add or change your information at any time.
We do, depending on quality, offer to buy certain collections, but will be more likely to recommend that we sell it for you on consignment (see below).
Absolutely! Contact us to discuss consignment terms.
Prices in our “brick & mortar store” may on occasion be slightly higher than online because of overhead factors.
Yes, please go to My Want List for details.
Neutral Ground for years has been one of New York City’s primary resources for trading cards and the physical site for game tournaments. When Neutral Ground recently ceased operations, The Phoenix assumed the operation of its web site and the exclusive right to hold Neutral Ground tournament events at The Phoenix of Westchester.
Come to The Phoenix of Westchester, 4 Grayrock Road, Scarsdale, NY, two blocks from the Scarsdale Railroad Station, reachable in under 30 minutes via Metro North from Grand Central Station. For more info, call (914) 472-2702. Driving Directions
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